Reviews

Dr. Manvar and the staff at Integrative Pain & Spine Institute were all very kind and helpful. I greatly appreciate the way Dr. Manvar spoke to me — he is authentic, a great listener and was able to ease my “new doctor anxiety”. He also said something that most doctors fail to understand: “Only you know how it feels to have your body.” THANK YOU!

I was looking forward to this disappointment, hoping that I would get some relief and assistance with some chronic pain issues. I was referred here by the doctor standing in for my PCP and I have been disappointed in how they handle new patients. The automated system called me several times sent me multiple text messages about the appointment, but I never actually received the email that I was told I was gonna receive with the new patient paperwork. I figured that was an oversight so I just decided to show up for the appointment prepared with my insurance information, photo ID and ready to fill out paperwork if necessary on site. At arrival, I was informed that that there would be a $60 co-pay this was never discussed at any point in time during the numerous outreaches by the office to confirm my appointment. Being someone that has dual health insurance, the co-pay is not something that is even supposed to be required at time of service because billing must be done to both insurances before you can determine if anything is owed. I am saying this as a Medical healthcare insurance specialist. I’ve been doing this professionally for over 10 years. After explaining the process to the woman in the front office, she asked someone else who also said the co-pay was due, then also went to someone else in the back, and the person in the back did not even come to the front to speak to me they condescendingly said well this is not a Primary Care office therefore billing is done differently. Having worked for a primary care specialist and surgery centers I do know that this is incorrect. I do know that if you have a state based insurance like Medicaid and nothing is supposed to be paid until both insurances are paid. I did bring that up and I was informed that the reason why they collect co-pays from the primary insurance is Medicaid has not been paying their secondary claims. I informed them that Medicaid gives a whole year for you to submit your claims and then if they are denying claims, you do then have a whole year to find out why the claims were denied and get them to re-Submitted. I also explained that normally if Medicaid is not paying it’s because there is some documentation missing or some coding has gone wrong that the billing department has not done their research. I’m just really frustrated with this as a new patient and has someone that is seeking medical guidance for ongoing chronic issue to show up to an appointment when I could’ve been working today just to find out that there was funds due that should not have been due to someone else, not knowing how to properly do their job. Also, for those that no insurance taking the co-pay and then billing Medicaid if you do not refund the co-pay back to those patients once Medicaid pays, you are committing fraud. This has been a horrible experience and I really hope they do better

Dr. Ankur Manvar and staff are very professional and you will feel very comfortable with them. I highly recommend Dr. Ankur Manvar, he is very patient with his clients. He’s very kind and will answer all of your questions and concerns that you may have.

I recently moved to the Charlotte area and was recommended to see Dr. Manvar for lower back pain. I found the doctor to be very warm and friendly. He showed a deep concern for me and explained everything in detail. He is a wonderful physician and I look forward to the treatment plan he is recommending. His office staff and nurses were also very nice and supportive. I am glad I found this office and Dr. Manvar.

Efficient and helpful. Great staff. Highly recommend

Dr. Manvar focuses on making his patients feel better. He is very personable and caring.

He is always so helpful and I will let you know tomorrow how I feel when the shot kicks in. I hope it will help.

This is what you call family. Been seeing Dr. Manvaar for over a year and he is amazing. Staff is amazing always courteous and office is always clean. Leaving with a smile even after an injection, will always be your end result!

Dr. Manvar and his team are fantastic. I have been under his care for over a year because of pain stemming from back surgery 15 years ago. They have maintained a high level of service, communication, and professionalism. They fought with my insurance company through three appeals to get approval for a spinal cord stimulator. I had the trial a few weeks ago and it was very effective in reducing my low back pain. I would recommend Integrative Pain and Spine to anyone suffering with chronic pain.

This doctor really listens to his patients and really takes good care of them. Recommend this doctor to anyone that has pain or pain problems. He really knows his stuff and he cares about his patients.